Shipping & Returns

Shipping

 

Returns

We welcome all qualifying returns for store credit/exchange only within 30 days from date of purchase.  

Non qualifying items - smells of smoke, has stains, animal hair, has been washed/worn, or damaged will not qualify.  Items must be in its original condition.  

Once we receive returns they will be processed within 3 business days and at this time you will be issued a store credit through your customer account email in the price of the item(s) and you will be able to use your credit on anything you would like. Original Shipping fees are non-refundable.  

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@807ave.com and send your item to:
5247 Wilson Mills Road
# 311
 Richmond Hts, Ohio 44143

Shipping
To return your product, you should mail your product to:

5247 Wilson Mills Road
# 311
 Richmond Hts, Ohio 44143

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Unless stated otherwise, free shipping offers apply to Standard shipping within the contiguous United States only (excludes Hawaii, Alaska, and U.S. territories). 

For Second Day and Next day shipping, orders must be placed Monday through Friday before 2:00 p.m. EST to be shipped the same day. Packages will be shipped and delivered Monday - Friday (excluding holidays). Orders placed after 2:00 p.m. EST on Friday or any time on Saturday and Sunday do not ship until the following Monday.